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Cancellation Policy

What happens if your plans change — which, with air travel, they often do.

1

Free cancellation

Cancel at no charge up to 4 hours before your scheduled pickup.

2

Late cancellation

Inside that window we ask for a partial fee, and only where a vehicle has already been dispatched to you.

3

Changes rather than cancellations

Moving a pickup time is always free. If your flight moves, tell us and we will move with it rather than cancelling.

4

Delayed and cancelled flights

We track your flight. Delays adjust your pickup automatically.

5

No-shows

If we cannot reach you at the pickup point, the ride is treated as a no-show and charged in full.

6

How to cancel

Call the number in our footer, or reply to your booking confirmation.

Questions about any of this?

Call us. A person answers at any hour and can tell you what a policy means for your booking.

Travis Airport Shuttle · TCP 34179 · Check our licence with the CPUC

Ready when you are, 24 hours a day

Flat rate confirmed before you book. Flight tracked. Car seats free.